About

One of the recommendations from the Novak Consulting Group report regarding the city's Technical Review Committee (TRC) was to develop plan review cycle-time performance standards and a performance measurement reporting process. This dashboard is our initial step to define a goal and track our progress. We will use this data as well as staff time tracking logs to continuously adjust, improve, and strike the balance between managing expectations with volume of submittals and staff capacity. For questions or comments regarding this dashboard, please visit our Citizen Help Desk and we will respond to your inquiry as quickly as possible.